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If you need immediate support or help, consider calling 999 or (if you are on campus or in University residences) call the University Security Services on 0113 343 2222. More information about support in a crisis can be found on our website.

You can also use the SafeZone app while on campus to ask for help. 

There is a lot of support available for you, on and off campus.  You don't have to report the incident to the police in order to access any of the services.  Support is there for you whatever you decide to do. The information below is to help make an informed decision about what might be best for you. 

What support do you feel you need?

You want to want someone to talk to, need practical support, such as help with accessing safe accommodation or be worried about impact on your studies. We have included a range of services below, one or a combination may be helpful for you.

Support for students

Harassment and Misconduct Team: our university's specialist advisers can explaining what support is available and help with practical issues such as mitigating circumstances or safe accommodation.  They can also make personal referrals to other services who can help with emotional support or practical issues such as financial difficulties. You can also have a named advisor who can be a main point of contact to help you when you need additional support or updates on your case if you choose to make a complaint.  The service is confidential and your information would not be shared (unless there is an immediate risk to you or someone else). You can contact the team at reportandsupport@leeds.ac.uk or by completing our disclosure form.

Student Counselling and Wellbeing: this service offers a range of emotional and wellbeing support from one to one counselling, a same day drop in service and a many in person and online workshops that may be helpful for you.  The service is confidential and they will not share any information about you or your situation unless you want them to.  The only time this would happen is if there is an immediate risk to you or someone else.  You can email the team at scw@leeds.ac.uk or have a look at further information.

Leeds University Union (LUU) Advice team: this service is independent of the university and can help support on a range of practical issues that may have arisen after your experience.  They are also a Hate Crime/Incident Reporting Centre.  The help they can offer includes, academic guidance if you have any exams or coursework due in, financial support, help with accommodation issues.  The team have a daily drop in service and work with other partners to deliver specialist drop in services. The service is confidential and no information will be shared about out you without your permission, unless you or someone else was at immediate risk. The team are located in the Advice room in the LUU foyer.  You can contact them by calling in, email advice@luu.leeds.ac.uk or call on +44 113 3801 400. For further information please visit their website.

Support in your School: you may feel comfortable to talk to your Academic Personal Tutor or Student Support Officer. They can make referrals to other specialist services. They can also talk through your options if your studies have been impacted. You may be able to ask for mitigating circumstances for upcoming deadlines. It is really important you speak to someone before you sit any exams or submit work. Any of the support services listed on this page can help you with this.

Placements, Study Abroad or Apprenticeships: as a Leeds Student you can access the free, independent and confidential help from professional advisors throughout your time at the university - even when you on not on campus e.g. with an employer, abroad or on a placement.  You can contact your named co-ordinator or tutor or get in touch with the Global Opportunities team or for independent advice and support you can contact LUU advice.  The team are located in the Advice room in the LUU foyer.  You can contact them by calling in, email advice@luu.leeds.ac.uk or call on +44 113 3801 400. For further information please visit their website.

If you are a postgraduate research student, you may want to talk to your Supervisor about what has happened as they play a crucial role in supporting you with both the academic and pastoral elements of your studies,  your Graduate School can also help.  They can help advise you on your options for taking some time away from your studies, can explain how to ask for additional time to complete work and can also organise, or suggest, emotional and wellbeing support.  

Support in Residences 
If you live in a university halls of residence, you can contact your Residence Life Wardens who can offer support and signposting guidance. They hold advisory sessions and normally you don’t require an appointment to attend. To find out which Residence Life Warden(s) look after your residence and when they are available, visit contacts page and select your residence from the drop down menu. If for any reason you are unable to reach a Warden, you can email Residence Life via ResidenceLife@leeds.ac.uk or out of hours, call security via 0113 343 2222

Faith Based Support 

Faith based support on campus can be accessed by students and staff

Universities Chaplaincy team: they offer a confidential, pastoral care and spiritual support to students of all faiths and to those who have no religious beliefs. You can get in touch by email: Chaplaincy@leeds.ac.uk or visit their website.

Muslim Student Adviser: Fahat Yaqoob offers pastoral and spiritual support and connects people from all backgrounds through Unity communications and activities.  You can get in touch with Farhat by emailing F.Yaqoob@leeds.ac.uk.

Jewish Chaplaincy: chaplains and chaplaincy couples offer support to Jewish students of all backgrounds and affiliations.  For further information please visit the national University Jewish Chaplaincy website and/or the Jewish chaplaincy in the Leeds and Yorkshire areas.

Support for staff 

You may wish to get support if you are impacted by what a student or colleague has disclosed to you.

Staff Counselling and Psychological Support: the team provides confidential professional support for all University staff for personal or work-related problems and challenges.   They operate a hybrid model of working.  Most Staff Counsellors work partly from home and partly on campus whilst some work wholly from home.  They recognise that colleagues too may be working from home, on campus or a mixture of the two.  The service can provide counselling and role-based support in person on campus, online or by phone.

They also have a range of wellbeing resources. You can get in touch via email at staffcounselling@leeds.ac.uk or phone 0113 3433694.  You can also visit their website for more information.

Your Line Manager or HR:  It may help to talk to your line manager if you are finding what has happening or still is ongoing, is having an impact on your work and/or emotional wellbeing.   If you are not comfortable doing this you can speak to your HR Officer who can talk through what support is available. HR will be able to discuss these issues with you sensitively and without involving your manager initially. In many cases, however, your manager may need to become involved at a later stage , as this is often necessary to investigate or address issues that are raised. You can find out the details of your local HR Officer on the HR website.

Trade Union Representation:  if you are a member of a Trade Union, you may wish to approach them for support and advice.

Support off campus

If you need to speak to someone, Victim Support are available every day, night and day. Call their free and 24 hour Supportline on 08 08 16 89 111 or start a live chat any time. You can also find out the different ways you can get confidential and free support here.

Stop Hate UK is a anti-hate and anti-discrimination organisation who operate a reporting tool, telephone helpline and App. more information is available on their website.

Equality Advisory Support Service discrimination helpline can provide advice and information on discrimination in employment, housing, education, transport and cases where you may have been discriminated against. More information can be found on the Citizen's Advice website.

True Vision is a police-funded website designed to provide information about hate crimes, including where you can access support nationally.

Galop is an LGBT+ anti-violence charity. They have a helpline for LGBT+ Hate Crime, run by LGBT+ people for LGBT+ people. They can provide holistic support wherever you are based in the UK and are open between 10am to 4pm, from Monday to Friday. You can get in touch by calling 020 7704 2040 or by email at HateCrime@galop.org.uk.





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